To apply for the card, all you need is your personal ID.

Simply submit a card issuance request through our app and once your request is approved you can receive your card from one of our hubs.

You can pick up your card from the nearest Card Collection Hub to you. All locations are available on the app for you to choose from. All you need to do is present your National ID and to sign the “Know Your Customer” document at the hub through our representative there.

• Scan the Code on your Card Package
• From “My Card” page, click “activate”
• Enter the last 4 digits on your Card
• Enter the activation code on the back of your card.

A card fee of 149 applies, but you can receive your card for free for a limited time if you're currently in an active Game'ya.

Money Fellows Card can be used for a variety of transactions, including settling your pay-ins, receiving your payouts, making purchases online or in-store, depositing and withdrawing cash from any ATM.

• Gives you cashback on each purchase.
• Exclusive offers with merchants.
• Settle your pay-in with zero service fees.
• Receive your payout with zero service fees.

You can freeze your card when you need following the steps below:

• From “My Card” screen, select “More”.
• Press “Freeze Card”.
• Press “Freeze Card Temporarily”.
• And to confirm, enter your passcode.

No, according to the legal regulations applied by the Central Bank of Egypt on prepaid cards, Money Fellows Card cannot be used outside of the country.

Yes, your Money Fellows Card can be used for transactions at any merchant that accepts payments through Point of Sale (POS) machines and it gives you cashback on each purchase.

You can make cash withdrawals using your Money Fellows card through any ATM with fixed fees applied.

Yes, your Money Fellows Card allows online payments.

Your Money Fellows Card remains valid for a period of 5 years.

Yes, Money Fellows Card comes with the following transaction limits:

1. ATM withdrawal:

• Daily: 60,000 EGP.
• Monthly: 200,000 EGP.

2. Purchase:

• Daily: 60,000 EGP.
• Monthly: 200,000 EGP.

3. Deposit:

• Daily 60,000 EGP.
• Monthly 200,000 EGP.

Soon, this feature will be available. And all Money Fellows cardholders will have the ability to transfer money instantly from one card to another.